FAQ | Telegram Engine

Telegram Engine is a comprehensive marketing automation platform for Telegram. It allows you to create bots, send campaigns, manage subscribers, track analytics, and automate your Telegram marketing -- all from a single dashboard.

No. The platform is designed to be user-friendly with a visual interface. You can create bots, build campaigns, and set up automations without writing a single line of code. For advanced users, we also offer a REST API.

Sign up for a free account, connect your Telegram bot using your BotFather token, and start building campaigns. Our onboarding wizard guides you through each step.

Yes! Our Free plan includes up to 100 subscribers, 1 bot, and 1,000 messages per month. No credit card required.

Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we prorate billing accordingly.

Yes, annual billing saves you 20% compared to monthly pricing. You can switch between monthly and annual billing from your account settings.

Go to Settings > Bots, click "Connect Bot", and paste your BotFather token. We automatically configure the webhook and your bot is ready to use within seconds.

We support text messages (with Markdown/HTML formatting), images, videos, documents, audio, inline keyboards, URL buttons, and polls.

Yes. Our comprehensive REST API allows you to programmatically manage subscribers, send messages, create campaigns, and retrieve analytics. API documentation is available in your dashboard.

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We follow industry best practices and conduct regular security audits. Your bot tokens are stored with additional encryption.

We only store the minimum data needed to provide our service: subscriber profiles, delivery receipts, and analytics events. Private message content is not stored unless you use the Live Chat feature.

Yes. We follow all Telegram Bot API guidelines and terms of service. We enforce rate limits to prevent abuse and protect your bot reputation.

Yes. Depending on your plan, you can connect and manage multiple Telegram bots from a single workspace. Each bot can have its own campaigns, subscribers, and analytics.

Yes. In addition to bots, you can manage Telegram channels (post scheduling, analytics) and groups (moderation, member management) from the dashboard.

Frequently Asked Questions